To My Friends and all Nigerians People...Love u all .!!!!!!!!

A Million Dollar Lesson by : Petey Parker

A cab driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to impart his kind of training to corporate executives and staff. It cost me a $12 taxi ride.

I had flown into Dallas for the sole purpose of calling on a client. Time was of the essence and my plan included a quick turnaround trip from and back to the airport. A spotless cab pulled up.

The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As he got in the driver's seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.

Well! I looked around for a "Candid Camera!" Wouldn't you? I could not believe the service I was receiving! I took the opportunity to say, "Obviously you take great pride in your work. You must have a story to tell."

"You bet," he replied, "I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my niche in life where I could feel proud of being the best I could be.
 

I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day's work and done it well. I evaluate my personal assets and... wham! I became a cab driver.

One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be GREAT in my business, I have to EXCEED the customer's expectations! I like both the sound and the return of being 'great' better than just getting by on 'average'"

Did I tip him big time? You bet! Corporate America's loss is the traveling folk's friend!
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Lessons:

• Go an Extra Mile when providing any Service to others.
   
• The is no good or bad job. You can make any job good.
   
• Good service always brings good return.

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"The Gift" By John Claypool

This is a story about an old Bendix washing machine that helped one man get through the valley of loss. * 

 

Story begins:

His parents acquired the washer when John Claypool was a small boy. It happened during World War II.

His family owned no washing machine and, since gasoline was rationed, they could ill afford trips to the laundry several miles away. Keeping clothes clean became a problem for young John's household. 

A family friend was drafted into the service, and his wife prepared to go with him. John's family offered to store their furniture while they were away. To the family's surprise, the friends suggested they use their Bendix while they were gone. "It would be better for it to be running, " they said, "than sitting up rusting." So this is how they acquired the washer.

Young John helped with the washing, and across the years he developed an affection for the old, green Bendix. But eventually the war ended. Their friends returned. In the meantime he had forgotten how the machine came to be in their basement in the first place. When the friends came to take it away, John grew terribly upset -- and said so!

His mother, wise as she was, sat him down and said, "Wait a minute, Son. You must remember, that machine never belonged to us in the first place. That we ever got to use it at all was a gift. So, instead of being mad at it being taken away, let's use this occasion to be grateful that we had it at all."  

The lesson proved invaluable. Years later, John watched his eight-year-old daughter die a slow and painful death of leukemia. Though he struggled for months with her death, John could  not begin healing from the loss until he remembered the old Bendix.  

"I am here to testify," he said, "that this is the only way down the mountain of loss...when I remember that  Laura Lou was a gift, pure and simple, something I neither earned nor deserved nor had a right to. And when I remember that the appropriate response to a gift, even when it is taken away, is gratitude, then I am better able to try and thank God that I was ever given her in the first place."  

His daughter was a gift. When he realized that simple fact, everything changed. He could now begin healing from the tragedy of her loss by focusing instead on the wonder of her life. He  started to see Laura Lou as a marvelous gift that he was fortunate enough to share for a  time. He felt grateful. He found strength and healing. He knew he could get through the valley of loss.

We all experience loss -- loss of people, loss of jobs, loss of relationships, loss of  independence, loss of esteem, loss of things. When what you held dear can be viewed as a gift, a wonder that you had it at all, the memory can eventually become one more of gratitude than tragedy. And you will find the healing you need. 

 * Story from TRACKS OF A FELLOW STRUGGLER,

 by John Claypool 

(Insight Press Inc., 1995).

YOU ARE STRONG

This week's Inspirational Message 

YOU ARE STRONG

 

You are strong ..
when you take your grief and teach it to smile.

You are brave ..
when you overcome your fear and help others
to do the same.

You are happy ..
when you see a flower and are thankful
for the blessing.

You are loving ..
when your own pain does not blind you to the
pain of others.

You are wise ..
when you know the limits of your wisdom.

You are true ..
when you admit there are times you
fool yourself.

You are alive ..
when tomorrow's hope means more to you than
yesterday's mistake.

You are growing ..
when you know what you are but not what you
will become.

You are free ..
when you are in control of yourself and do not wish
to control others.

You are honorable ..
when you find your honor is to honor others.

You are generous ..
when you can take as sweetly as you can give.

You are humble ..
when you do not know how humble you are.

You are thoughtful ..
when you see me just as I am and treat me
just as you are.

You are merciful ..
when you forgive in others the faults you condemn
in yourself.

You are beautiful ..
when you don't need a mirror to tell you.

You are rich ..
when you never need more than what you have.

You are you ..
when you are at peace with who you are not.

Author Unknown
 

The 7ups

Inspirational words

 

                              The 7ups

 

   1.Wake Up...Decide to have a good day.
       
   2.Dress Up... The best way to dress up is to put on a smile. A smile is an inexpensive way to improve your looks.
       
  3.Shut Up... Say nice things and learn to listen.
       
   4.Stand Up... For what you believe in.
       
   5.Look Up... To the Mercy of God
       
   6.Reach Up... For something higher.
       
   7.Lift Up... Your Prayers.

Funny!!!!

A lady went to the police station to file a report for her missing Husband:


Lady: I lost my Husband
Inspector: What is his height?

Lady: I never noticed
Inspector: Slim or healthy?

Lady: Not slim can be healthy
Inspector: Colour of eyes?

Lady: Never noticed
Inspector: Colour of hair?

Lady: Changes according to season
Inspector: What was he wearin?g

Lady: suit/casuals I don’t remember exactly
Inspector: Was somebody with him ?????????

Lady: Yes my Labrador dog, Calvin, tied with a golden chain, height 30 inches, healthy, blue eyes, blackish brown hair, his left foot thumb nail is slightly broken, he never barks, wearing a golden belt studded with blue balls, he likes non veg food, we eat together, we jog together…. And the lady started crying…..

Inspector: Let’s search for the dog first!!!!!!!